A group of people sit eating, drinking and laughing at a table in a cafe. One of the people is using a wheelchair. VisitBritain/Nemorin

Accessible Tourism Hub

Welcome to the Accessible Tourism Hub for visitor economy businesses in Birmingham and the West Midlands.

One fifth of the UK and EU’s population describe themselves as having a disability with additional access requirements. At Birmingham City Council and the West Midlands Growth Company we want everyone to have a first class experience in our region, whether they are visiting our amazing attractions or enjoying our fantastic hospitality businesses. The Accessible Tourism Hub is part of our continued commitment to support Birmingham and the region’s visitor economy businesses, large and small, in reaching their potential and to play an important role making the West Midlands a welcoming and inclusive destination for all.

The guides and modules on this hub have been created for those looking to broaden their accessibility knowledge as well as identify, commit to and action short and longer term inclusivity goals. We hope you find this content useful, and utilise it to ensure that all visitors and residents have the opportunity to enjoy Birmingham and the West Midlands’ fantastic tourism and hospitality offer.


Embrace accessibility in your tourism business and gain the benefits of being inclusive.