Visitor FAQs
Here's a helpful list of the most asked questions we receive from visitors to Birmingham. If your query isn’t listed, you can contact us.
Can you send me a map of Birmingham to my home address?
We don't offer any printed collateral, but you're free to download, print and use any of the maps and guides on our website for non-commercial use.
Go to Maps, Brochures & Guides
Where is the Clean Air Zone in Birmingham, will my car be charged and how do I pay a charge?
The Clean Air Zone operates 24 hours a day, 365 days a year. The Zone covers an area of the city centre within the A4540 Middleway. Vehicles that do not meet the emission standards for the zone are subject to a daily fee. The daily fee can be paid online or by phone. If you do need to pay the daily fee you can do so 6 days before your day of travel, the day of travel or up to 6 days after.
More information on Birmingham's Clean Air Zone, including how to check your vehicle meets emission standards
What other places could I easily visit when in Birmingham?
Birmingham is a great base from which you can explore the West Midlands. There are lots to see and do in the areas surrounding Birmingham such as Coventry and Wolverhampton. We also have great locations to visit within an hour's travel such as Leamington Spa, Stratford on Avon, and Warwick.
Find out more about exploring the West Midlands
How do I get to a specific venue or event?
On every event and venue listing on this website, we provide a map of the location and links to the venue or event website where relevant/available.
The easiest way to work out your route is to use Google Maps. This will give you an accurate estimation of how long the journey will take by walking, driving or public transport.
If you need further assistance beyond what we offer on this website, please contact the venue/event organiser directly.
Where can I park my car in the city centre?
Please visit Birmingham City Council’s website to discover the full list of street parking, blue badge parking, council car parks and motorcycle bays.
Visit Birmingham Council's Find Parking page
Is there a park-and-ride service in Birmingham?
There are park-and-ride sites across the West Midlands transport network.
Birmingham doesn't have a typical bus-based park-and-ride service, but we recommend using park-and-ride sites along the West Midlands Metro tram line that will take you to stops throughout various locations in the city centre and beyond. These have free parking and trams run every 8 to 15 minutes. You can find parking at these stops:
- The Hawthorns
- Wednesbury Parkway
- Black Lake
- Bradley Lane
- Priestfield
Alternatively, parking at most West Midlands train stations is free, and trains run regularly into Birmingham.
Plan your journey on West Midlands Metro website
How can I receive the latest news and offers for Birmingham?
Sign up for our monthly eNewsletter for the latest events, news, competitions, and offers in Birmingham and the West Midlands.
Sign up for our Visit Birmingham newsletter