A gem of an attraction receives top tourism award

Birmingham’s Museum of the Jewellery Quarter receives ‘Best Told Story’ accolade

The tale of Birmingham’s Museum of the Jewellery Quarter is one of the best told in the country according to VisitEngland, which has awarded the attraction a prestigious ‘Best Told Story’ accolade following a recent assessment.

The Visitor Attraction Quality Scheme is run by VisitEngland to provide visitors with an independent assessment of the quality of tourist attractions around the country.  Those that achieve the high standards required – with unannounced assessors reviewing all aspects of the experience, from availability of promotional material and quality of the visitor experience, to wheelchair access and price checks - are awarded Visit England’s Quality Rose Marque, with the highest rated attractions receiving special accolades to celebrate exceptional achievements.

Oliver Buckley, Museum Manager for Birmingham Museums Trust’s six heritage sites, is delighted with the award. 

We’ve been successful in this year’s assessments with all of our heritage sites receiving the Rose Marque, but it is a real testament to the team at the Museum of the Jewellery Quarter that we have been singled out for our storytelling.  Jewellery making has been an important part of Birmingham’s history for over 200 years, and it is an absolute privilege to be able to demonstrate this to the public in the space that was once one of the top jewellery workshops – it has an unrivalled authenticity that really brings to life the experiences of jewellers who have plied their trade in this part of the city over the last two centuries.
This accolade is testament to the high standards achieved, which the assessor felt were truly deserving of recognition,” says Pam Foden, head of industry development for VisitEngland who broke the news to the museum’s team.

Indeed, the museum is a genuine ‘time capsule’, with the workshop left exactly as it was on the day that the original occupiers, Smith & Pepper, stopped working. Visitors on guided tours are given demonstrations of some of the traditional skills that would have been used each day and discover what life was like for a Birmingham jeweller. 

We’re especially geared up for groups of 10-60 people, with packages including private tours and refreshments, making the Museum of the Jewellery Quarter easier than ever to fit into a tour itinerary,

adds Ollie. 

These visitors also receive a copy of the latest guidebook – itself an award-winner, having been selected as the best new guidebook in the 2016 Association for Cultural Enterprises awards last month.

The Edwardian Tearooms at Birmingham Museum & Art Gallery were also singled out for a special accolade, with judges praising the quality of its food and drink. 

Other attractions operated by Birmingham Museums Trust that have been awarded the Rose Marque accreditation by VisitEngland for 2016 include Aston Hall, Birmingham Museum & Art Gallery, Blakesley Hall, Sarehole Mill, Soho House and Thinktank, Birmingham Science Museum.

For further information on visits to the Museum of the Jewellery Quarter or any of the other heritage sites operated by the Trust around Birmingham, please visit www.birminghammuseums.org.uk

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