Visitor Centres

Planning to visit Birmingham? Then let our Visitor Centres guide you to Birmingham’s best in double quick time. Want to make a hassle-free booking? Contact the experts

Telephone: +44 (0) 844 888 3883 (for visitor information, ticket and accommodation sales)

Visitor centres

The friendly, informative and multilingual staff have the know-how to offer the kind of insight and inspired advice that no guidebook can touch. This is their city; a city they know inside out. There’s no-one better to ask.

Visitor Centre - New Street

Located at:

The junction of New Street and Corporation Street, Birmingham, B2 4DB

Services:

Multilingual staff
Visitor information, maps and guides
Local travel information in partnership with Centro
Free accommodation booking service
Discount attraction vouchers
The place to go for friendly faces, bags of advice and local information.

Opening Times:

Monday - Saturday 09.00 - 17.00
Sundays and Bank Holidays 10.00 - 16.00

Email: visit@marketingbirmingham.com

Telephone : +44 (0) 844 888 3883

Access information for disabled visitors:

Level access to our building
Automatic entrance doors 
Low level counter leafleting and staff assistance for anything out of reach
Induction loop system

Add to itinerary using EXPLORE Birmingham
 

Visitor Centre - Birmingham Airport

Located at:

Birmingham Airport Arrivals, B26 3QJ

Services:

Multilingual staff
Visitor information, maps and guides
Free accommodation booking service
National Express information and tickets (no booking fees)
Megabus information and tickets
Wide range of quality gifts and souvenirs
Discounted tickets for local attractions
Blue Badge parking available nearby
Official agent for The Ticket Factory (bookings fees may apply)

Opening Times:

Monday - Sunday including Bank Holidays 07.00 - 20.00

Email:  visit@marketingbirmingham.com 

Telephone: +44 (0) 844 888 3883

Access information for disabled visitors:

Level access to the building, ramped entrance to our centre
Automatic doors for access to the building
Lifts throughout the building
Low level counter, leafleting and merchandise
Accessible toilet facilities in the building
Blue Badge parking available nearby

Add to itinerary using EXPLORE Birmingham

Visitor Centre - Birmingham Central Library

Located at:

Birmingham Central Library, Chamberlain Square, Birmingham B3 3HQ

Services:

Professional friendly staff
Visitor information, maps and guides
Free accommodation booking service
National Express information and tickets
Wide range of quality gifts and souvenirs
Discounted tickets for local attractions
Free internet access
Disabled parking available nearby
Offering everything from theatre and concert tickets to souvenirs and information for Birmingham and the region.

Opening Times:

Monday - Friday  10.00 – 18.00

Saturday 09.00 - 17.00

Closed Sundays and Bank Holidays

Email: CentralLibraryTIC@birmingham.gov.uk

Telephone: +44 (0) 844 888 3883

Access information for disabled visitors:

Ramps to the library entrance and exit
Power-assisted doors
Lifts throughout the building
Induction Loop System
Low level counter 
Low level leafleting and staff assistance for anything out of reach 
Accessible toilet facilities with Radar key available to borrow
Wayfinder navigation tool for blind or partially sighted customers

Add to itinerary using EXPLORE Birmingham